Help centre

How can we help?

Write to us and a person answers, usually the same working day. Below are the questions we get most.

Write to us soporte@getmoneylog.com We answer within one working day · Spanish and English

Price and account

How much does MoneyLog cost?

There is a free plan for good: one cashbook with its income, expenses and reports, and buying in the Marketplace. Several cashbooks, or sharing them with your team, costs $1.99 a month. Selling and quoting costs $19.99 a month, and the first two months are free with no card asked for.

Am I charged anything when I sign up?

We ask for no card to start. The first two months are complete and free; only in the third do you choose how to pay.

How do I delete my account?

From the account deletion page linked below. Your data is erased, and you can export your movements as a PDF first.

How it works

Do I need to connect my bank?

No. MoneyLog does not connect to your bank accounts; you record your movements and the app does the arithmetic.

Does it work without internet?

Yes. It opens with the last thing saved, and whatever you record without signal goes out on its own when it returns. Nothing is sent twice.

Can I use it for my company and personally too?

Yes. Keep your money in “cashbooks” and mark each one as Business or Personal, with its own tax id, address and logo.

Team, currencies and SUNAT

How do I share with my team?

Invite other people to a cashbook and give them a role: administrator, editor or reader. What that book can do is decided by your plan and not theirs: if you are on Business, invoices are issued in your book. To write in a book that is not their own, each person needs at least the Plus plan; on the free plan they can read all of it but not add to it.

Which currencies does it work in?

Soles (PEN), dollars (USD), euros (EUR), Mexican pesos (MXN), Chilean pesos (CLP) and Colombian pesos (COP). Each cashbook picks its own. Need another? Write to us and we will add it.

Does it work outside Peru and the US?

Yes. Income, expenses, sales, stock, quotes, reports and the Marketplace work the same in Mexico, Colombia, Chile or wherever you are. What is built to a particular country is the tax: Peru, with its SUNAT receipts and invoices, and the United States, with sales tax by state. Anywhere else you pick "Other" when you create the cashbook and MoneyLog stays out of tax — it records the amounts exactly as you charge them.

Does it issue electronic receipts and invoices?

Yes, in Peru and filed with SUNAT. A factura needs the buyer’s RUC; without one a boleta is issued, which is what SUNAT accepts.

Useful links